PRIVACY POLICY

Renotitude.ca ("Renotitude", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.renotitude.ca (the "Website") or use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Information

Personal information that you voluntarily provide to us, such as:

Name
Email address
Phone number
Address or project location
Any other information you choose to provide through contact forms, quotation requests, or direct communication

b. Automatically Collected Information

When you visit the Website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited and time spent on the Website
Referring URLs

This information is used for analytics, security, and to improve our Website and services.

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and understand user behavior. You can choose to disable cookies through your browser settings; however, some features of the Website may not function properly.

2. How We Use Your Information

We may use the information we collect for purposes including:

Responding to inquiries and providing quotes or services
Communicating with you about projects, updates, or promotions
Improving our Website, services, and customer experience
Maintaining security and preventing fraud
Complying with legal and regulatory obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With service providers or contractors who assist us in operating our Website or providing services, under confidentiality obligations
When required by law, regulation, or legal process
To protect the rights, property, or safety of Renotitude, our clients, or others

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction or update of your information
Request deletion of your personal information
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

7. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the form at the bottom of this website.